Our Warranties & Protection Plans provide homeowners with peace of mind by offering comprehensive coverage and support for your roofing investment, ensuring long-lasting durability and exceptional service every step of the way.
When you invest in a new roof, you deserve more than just quality materials—you deserve long-term protection, financial security, and peace of mind. That’s why we offer a layered warranty and protection approach that combines manufacturer-backed warranties with third-party contractor guarantees, ensuring your roof is protected from every angle.
Unlike many roofing companies that rely on basic, limited warranties, our systems are supported by CertainTeed manufacturer warranties and the Contractor Directorii Guarantee, providing coverage for materials, workmanship, code compliance, and even your initial deposit. This means your investment is protected not only from product defects, but also from unforeseen contractor-related risks.
From standard 10-year non-prorated SureStart™ coverage, to upgraded 50-year SureStart™ PLUS protection, and up to $250,000 in third-party guarantees, each plan is designed to give homeowners flexibility, transparency, and confidence—before, during, and long after installation.
Our goal is simple: to remove uncertainty from the roofing process and replace it with clear expectations, verified accountability, and warranties you can trust.
Below, you’ll find a breakdown of each warranty and protection plan, how they work, and how they protect your home.
CertainTeed SureStart™ Warranty – 10-Year Non-Prorated Coverage
The CertainTeed SureStart™ Warranty is the standard manufacturer-backed warranty included with all CertainTeed asphalt shingle installations. This warranty provides 10 years of non-prorated coverage against manufacturing defects, offering homeowners strong early-life protection during the most critical period of roof performance.
During the SureStart period, CertainTeed covers 100% of the cost of replacement shingles and approved labor if a manufacturing defect occurs—without depreciation. This ensures your roof is fully protected while it is new and settling into service.
After the initial 10-year SureStart period expires, coverage continues under CertainTeed’s limited lifetime warranty; however, it becomes prorated and material-only, meaning labor, tear-off, and disposal are no longer included.
10-Year SureStart™ Warranty coverage includes:
10 years of non-prorated protection against manufacturing defects
Coverage for replacement shingles
Labor coverage during the SureStart period
Backed directly by CertainTeed, a trusted roofing manufacturer
Automatically included with qualifying CertainTeed shingles
This warranty applies to single-family residential homes and provides reliable baseline protection, with the option to upgrade to SureStart™ PLUS 3-Star coverage when a full CertainTeed Integrity Roof System® is installed by a ShingleMaster™ Credentialed Contractor.
CertainTeed SureStart™ PLUS 3-Star Warranty (Up to 50 Years)
The CertainTeed SureStart™ PLUS 3-Star Warranty is a premium manufacturer-backed roofing warranty available when a CertainTeed Integrity Roof System® is installed by a ShingleMaster™ Credentialed Contractor. This enhanced warranty extends standard SureStart protection and delivers up to 50 years of non-prorated coverage on eligible roofing systems.
Unlike standard shingle warranties, SureStart PLUS 3-Star includes materials, labor, tear-off, and disposal, offering homeowners significantly more protection during the most critical years of roof ownership.
Warranty advantages include:
Up to 50 years of non-prorated coverage on manufacturing defects
Coverage for materials and labor
Includes tear-off and disposal
Fully transferable for 15 years
Backed by CertainTeed, a leading roofing manufacturer
This warranty applies to owner-occupied, single-family homes and provides long-term confidence that your roofing investment is protected by both the manufacturer and a credentialed installer.
Contractor Directorii Guarantee – $30,000 Deposit Protection
The Contractor Directorii Guarantee provides homeowners with an added layer of financial protection when working with a verified, credentialed roofing contractor. This guarantee includes deposit protection of up to $30,000, ensuring your investment is safeguarded from contractor fraud, bankruptcy, or failure to perform.
If a covered issue occurs, Contractor Directorii steps in to help protect your deposit and hold the contractor accountable. This program is designed to eliminate the most common risks homeowners face when hiring a roofing company—especially concerns about upfront payments.
Key benefits include:
Deposit protection up to $30,000
Coverage against contractor fraud or bankruptcy
Added peace of mind beyond standard contracts
Available only through Directorii-listed contractors
This protection is available when the contractor is listed with Directorii at the time of contract and the project is properly registered.
Contractor Directorii Full Coverage Guarantee – Up to $250,000
The Contractor Directorii Full Coverage Guarantee is one of the most comprehensive roofing protection plans available to homeowners today. This program provides non-prorated coverage up to $250,000, protecting both your financial investment and the quality of your roof installation.
In addition to deposit protection, this guarantee covers workmanship issues, code and manufacturer non-compliance, and material or product defects—ensuring your roof is installed correctly and meets all required standards.
Full Coverage highlights:
Protection up to $250,000
Deposit protection included
Coverage for workmanship defects
Protection against code and manufacturer non-compliance
Coverage for material and product defects
Safeguards against contractor fraud or bankruptcy
This guarantee is only available through vetted Directorii contractors and requires homeowner registration to activate. It represents an added level of accountability that most roofing companies cannot offer.
Why These Warranties Matter
By combining manufacturer-backed warranties with third-party contractor guarantees, homeowners receive protection that goes far beyond standard roofing coverage. These programs reduce risk, increase accountability, and ensure your roof is protected for decades—not just years.
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This company was on the ball!! They answered my phone call and was very responsive to get me a quote and had the job completed on schedule. One of the best experiences I ever had working with a contractor. If You need any roofing done in the Fort Pierce, Fl area, Ridgecap Roofing is the only company you need to call. Professional, friendly and quick!!
I had a roof leak. Ed with Ridge cap came out within 3 hrs, and gave me an estimate. Within 24 hours of signing the contract the roof was fixed and no longer leaks. Ed was great to work with.
It was great working with this company they were very helpful and did an excellent job. Kyle went above and beyond for us couldn’t recommend working with him enough.
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.